I recently got married and I picked out my 3 bridesmaid dresses and shoes from David's Bridal. The dresses at the time were $99 and then the shoes plus to have them dyed to match my dresses was $54. I am told to come in and pick up my dresses and shoes and so I do. The dresses are handed to be ripped!!! I am furious because the sales lady just says ""well yea, they have discontinued this dress because they are poorly made!"" If they are that badly made then why did they let me buy it? So we find another one off the salesrack and THAT ONE WAS RIPPED as well!!! Unbelievable. So with the wedding in a week - I just let alterations fix the dresses (2 of them!) and then ask for my shoes. I was informed that they forgot to do them! Ugh! So now its 6 days until my wedding. We get the shoes later and the girls feet are still dyed red from them and it is now 10 days AFTER they wore them at the wedding. This is just awful service and quality. It has also been a pain to talk to anyone about my complaints and getting a refund for at least the shoes.
Another issue - come to find out the dresses went down in price RIGHT after I bought the dresses - from $99 to $72. Now I should be able to get a refund of $27 and a refund of $54 for the shoes that are ruined and can't be worn again.
David's Bridal - I will continue to write bad comments about you as well as tell everyone I know NEVER to buy from this company. I want a refund NOW.
Pros: nothing at all!
Cons: unprofessional and bad quality in shoes and dresses
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