My BMW dealership recommended me to EPR; they've been sending their auto bodywork to EPR for over 5 years and they think EPR is great. Now I know why.\r
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I was a little concerned when I googled EPR and saw that there were a couple of negative reviews. I read the reviews and they didn't make any sense--read them and you'll see what I mean--because no business is going to treat customers like the negative reviews said if they want to stay in business. When I called EPR to make the appointment, I asked about the reviews. They were very out front about them. They said they had no idea who wrote them, or why, and two separate people there told me, independently, that they'd gone back and checked their records to try to see who it was that would say these things, but nothing matched up. I believe them--and I investigate fraud for a living, so that's sayng something..\r
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EPR took my BMW Z4 in on a Monday morning, and called me Wednesday to tell me it would be ready on Thursday. I picked it up that Thursday, and it looked as if it had just come off the assembly line! I mean it looked great.\r
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These are good people who do a quality job, and I'd go there again in a heartbeat. Their front office is immaculate--unlike any collision repair shop youve ever seen. You'll probably be talking to Amber or Dan if you call in, and they are the nicest and most sincere folks you can imagine, and were easy to reach. I highly recommend that you ignore the silly negative reviews and do yourself, and your car, a favor.\r
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Sincerely,\r
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John Britt\r
Pros: Superb workmanship
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