It was 18 of us and we came out on a Friday night to celebrate a birthday. We had reservations, so they knew that it would be a large party. We were seated at 9:00. Our drink and food orders were taken around 9:30. We got our drinks around 10:00. Refills were few and far between, because our waitress never came back to offer refills, we would have to call her for a refill and finally we just got up and got the pitcher of tea and water that was sitting on a nearby table. Our food started slowly coming out at 11:00 and I do mean slowly. The waitress was confused as to who ordered what and I don't know why because she supposedly wrote the orders down. At 12:00, two people still hadn't received their food. When I complained and asked to speak with the manager, the waitress replied and said I already told him that this party was upset, but he's in the back cooking the food, so he can't come out right now. Then the checks were not accurate. Some people just paid anyway because they were tired of waiting on the manager to come out of the kitchen to resolve the issue. Some tickets had items that were not ordered. My husband and I waited for the manager. Our bill came to $33 and he gave us a $9 discount after going back and forth about the terrible service. I advised him that everyone in our party received bad service and at this point 2 people STILL hadn't received their food. The manager replies by saying he would check on those 2 orders (it's now 12:30 am) and for the people who already paid their bill, he couldn't do anything for them because the bill was paid. Needless to say, the food was good, minus the overcooked burgers. Zydeco's has the potential to be a nice restaurant/lounge if they hire more cooks and waitstaff and they definitely need improvement with their customer service skills.
Pros: Good Food
Cons: The Service was the worse
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