First time at true thai was great, and this was a few years ago and with no bearded man in sight. servers were friendly and wait wasn't too long. Second time which was a few days ago...not so good. Servers were still friendly. Food seems to be less than before but still good, especially the laab and curry. But did not get a refill of water until we were ready to pay and leave.
I sked the server if they did catering, because I enjoyed the laab a lot. She said they did, and we only needed to call ahead. However, when I went to go pay for our bill. A customer was ahead of me with his bank statemement, and was complaining to the man about being charged multiple times. The bearded man's attitude was rude to the customer, and only took his phone number to call him at a later time. By the time it was my turn to pay, he was already in a sour mood and was unpleasant towards my husband and I. I also asked him about catering, and he stated that there was no catering and his server was wrong. But the server said they had it, and this website even states the rest. under catering! What's up with that? I still would like to come to this place...if the bearded man is not there, and water refills would be nice.
Pros: Most food are good, servers-courteous
Cons: pop us flat, man with the beard is rude
more