In reading the other posts I notice that historically CBX seems to be up and down when it comes to staff (rude to not paying attention) and product (what can be found at the local food market).
What I have experienced lately is only positive! The staff is always very friendly and makes every attempt to greet everyone as they walk in the door - even with a line for gelato out the door. Additionally, the products appear fresh and new and relevant. The Vosges appears to now be taking a back seat to other more local chocolates, like Theo and sister state chocolatiers like Lillie Belle and Moonstruck. I love the little Moonstruck animals, cute and tasty, check out the lemon clown fish.
The tour is a chocoholics dream! 3 hours of tasting and learning about where my favorite food comes from. Did you know it is a fruit? I would go straight to the source to see other comments from the monthly winners, check out their web page stories.
I even hear a rumor they may be expanding the concept to include more local wines and beers. WOW! I am sold to go back again and again.
Pros: Everything from the staff to the treats
Cons: Parking can be challenging but it is on the bus line
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