I seriously recommend somebody other than Crawford Auto. I had my vehicle towed there due to not starting and told them that there is probably something up with the starter or the starter solenoid. They told me that it was a loose battery connection ($20 charge for battery service) and did a ""no start diagnosis"" ($80). I don't think they even disconnected the cable from the battery (radio station presets still there). Told them that it was not the battery cable but they did not believe me. Couple of days later, same situation, no start. I diagnosed the problem myself being a bad starter soleniod when warmed up ($15 part) and am right with the diagnosis. I contacted Crawfords to ask for a refund for the diagnosis charge since they diagnosed incorrectly. Person at front counter would not give a refund but told me that he would talk to the owner. I told person at the front counter to have owner, Ronny Crawford, to call me about this matter. As of today's date, he has not called.
At this point, I do not put much faith into Crawford's work or their ability to diagnose issues correctly.
Cons: Did not diagnose porblem correctly
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