In May I took my computer in because it was very slow. I was willing to buy a new one, but the service department convinced me to have a virus scan and add some memory. They told me that the scan takes 7 days and that my computer would be done as soon as the computers that were being scanned were done. It took three weeks to get it back!!! And it wasn't much faster.
Pros: Work is OK
Cons: Takes way longer than they tell you
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