When I hired them they were FSTN and in the last correspondence I received their letter head had changed to Safe Tax Help. I understand, as FSTN they had received 40+ with the business bureau complaints... They are after your penalties and interest and will use your disdain toward the service against you. My story is they did recover over $1200 but billed me for $1400. I lost $161 in the process which lasted over 2 years. It is a legalized ponzi and I was the mark. Don't you be the next victim...
Pros: They do obtain penalties & interest
Cons: They dkeep 110% of what they recover
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