I went to Spreen Honda in Loma Linda a few times test driving cars I potentially want to buy and talked and some verbal deals. I asked them about cash for clunker and the requirement and i reviewed the requirement from the Government program. I return later on in the week 10AM with the clunker to trade in. I arrived found the person i talked to last and I waited for 30 minutes for. I then quickly start the paper work and sign the big stack of papers. The salesman i spoke to changes the deal and RAISES the promised price, he also charged me an extra $600 for cash for clunker program (illegal/unethical) he said its for paper work, after 3 hours all the paper work was done and I am paying for the car in FULL in cash. My sales man left me sitting there for 20 minutes and returned ""Your inline for the finance department"" I patiently wait for another hour. I asked the sales man whats taking so long, he said ""its the finance department"" like that really explains why?. I'm angry and frustrated as I have already sat there for 4 HOURS. Then the 5th hour rolls around. The sales man comes to me oh your clunker is SAVAGED we can't do the deal.
In the Cash for Clunker program no where does it say savaged car is not qualified. The sales man had my title to my clunker with big words on it SAVAGED and he didn't see it???????? and he tells me after 5 HOURS !!!!!!!!!!!!! i got so mad i left.
Pros: Big show room
Cons: Rude Unprofessional Unethical Dishonest
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