After spending nearly $10,000, I would expect the "one of our best" technicians to at least be able to hook the furnace / AC unit up to my ductwork. I paid for cooling my attic for nearly 2 weeks of the hottest part of the summer. This was one of many problems; still not resolved. Do not waste your money and become frustrated. Find anyone else to do your work.
Pros: None
Cons: terrible and dangerous workmanship
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