I enjoyed my 40th birthday at Fiori. It was the first time I had been there. I chose this spa because of all the amenities it had to offer as well as the Tuscan villa feel and the location. Because I had read some mixed reviews with confusion on added on fees, I emailed the spa in advance to ask them what all was included in the price of my massage and to verify if there was or was not any additional 'hidden' fees. I told them it was my 40th birthday... not because I wanted anything free, but because I wanted to be crystal clear on what to expect when I got there. Nothing like going somewhere on your birthday and be charged with hidden fees.
The spa replied to my email almost immediately with a beautiful response explaining everything and more than I needed to know. I actually got emails from two people which was great. I got there an hour and a half early so I could totally relax, steam, enjoy the mineral pool, then relax again before my massage. I loved each one of those amenities by the way. My massage.... I am a massage junkie, have had hundreds and this was by far one of the best deep tissues massages I've had. My MT checked in regarding pressure, always made sure I was okay, addressed my problem areas, did the aromatherapy and hot towels that's probably a part of the protocol but a lot of times people forget and even got in a quick scalp massage - and this was a 50 minute deep tissue massage! I really wanted to stay on the table another 30 minutes but I'm sure she had another client waiting. She told me if I had time to go back down to the mineral pool for a while because it would help with any soreness from the deep tissue massage. So I did, then I went back to steam for a bit, showered, then dressed to leave.
I got a free cocktail upon check in (birthday girl) so it was noted in my check out. I told the lady checking me out I wanted to pay tip in cash so the only thing charged to my card was the cost of the massage... nothing extra. Easy easy..... I left, remembered that I wanted to check out the wine courtyard so I did that on my way out, sat down for a few minutes, then one of the spa employees came out with a gift for me for spending my birthday with them! That was the icing on the cake. They did not have to do that and it was a nice gift!
So, without a doubt, I'll be going back whenever I can treat myself. This is a wonderful spa.
Pros: overall ambiance, mineral pool, massage
Cons: seemed crowded... good for them though!
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