In June 2009 I sent Ron at Superstition RV a $5,500.00 deposit to buy a 1999 HR Imperial based on that it was like he described. It was not as described by Ron. It had broken switches on the dash, worn and dirty carpet, wood split around the slideout and the seats had been sprayed with dye that was like sandpaper ,that was as far as I went. I told Ron that I was not happy with the RV. He told my wife and I that if we did not buy the RV he was keeping 1/2 of our deposit ($2750.00) he said that it was not open for discission turned around and walked off . Left me standing there with my mouth open. His service manager John came over to ask if he could help. To make a long sotre short John helped us find another RV so we could salvage or deposit. I did not like the deal but Ron had me in a corner. I feel like Ron was trying to steal our deposit as it had only been 4 days and he misreresented the condition of the RV. Ron was very belligerent, unprofessional, unfair and does not know how to treat a customer. There are dealers that appreciate you spending your hard earned money with them and show it but not at Superstition RV.
Pros: John is a very nice and good service manager.
Cons: Ron will treat you like dirt. He does not aim to please.
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