I want to thank Jerome for correctly diagnosing and solving a problem with my Saab. Two other mechanics were unable to get it right and after listening to my experience, he was able to retime my timing belt and have my car running smoothly.
My entire experience at Ludlow was exemplary. After the repair, Jerome walked me through the work that was done and what was done incorrectly in the past. He even printed diagrams to illustrate the work that was completed.
After a couple of aggravating months with another mechanic and a Saab dealer, this was a welcome surprise.
Thanks for the work and professionalism!
MB
Pros: 3rd Mechanic to see problem -- the only one to fix it.
more