WARNING! Beware when they ask you for the $39 down toward your repair when you bring in your laptop for a "FREE ESTIMATE." IT IS NOT FREE. After the initial estimate I wasn't satisfied with the way I had been treated on the phone, and decided that I wanted a second opinion before I paid $250 for a problem I wasn't sure should cost that much. When I mentioned the free estimate I was told that the $39 was non-refundable. Never mind that more than once prior to service I asked about the free estimate. I even called in and asked if they do free estimates and the man answered "all day every day." They have several signs all over that state *free estimate*. I have nothing to say about their actual repairs since I did not have the work done, but beware of a company that intentionally tries to decieve people by advertising a free estimate and then once they have your money you can forget about it being a FREE ESTIMATE. By the time I came in to pick up my laptop, they were telling me they could
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