We shopped around and received the best price from Swim-Mor. One of our friends just had a pool built by them and told us they were very good at building pools but very poor at customer service. We thought what did customer service really matter since a good pool is what we wanted, so we went with them. If I had to do it all over again I would not choose them even though the pool is perfect. Dealing with their 2 (yeah only 2) customer service reps was a nightmare. They never answer their phone, never call you back and speak down to their customers. When I tried to talk to their boss, the girl gave me the guy that was just as much of a problem as she was. When I asked for his manager she gave me the owner of the company. When I received his voice mail it was her voice on it, so I am pretty sure he never got the message. If you enjoy calling somewhere every day, every hour then this is the company for you. By the way, a year after my friend was swimming in her pool she found out that her
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