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Good Doctors, Customer Service Not Good - Review by citysearch c | Struebin, Marla, Md - Valley Young Peoples Clinic

Struebin, Marla, Md - Valley Young Peoples Clinic

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Good Doctors, Customer Service Not Good 7/8/2009

Will always wait at least 15 minutes -- if your appointment is at 1:15pm, your actual appointment is at 1:30pm. They do not have toys, books or TVs in any of the rooms or the lobby for the children -- too labor intensive for cleaning, germs, etc...so be prepared to entertain your children -- bring a book or small toy or play a game. BTW - germs live in the air, floor, carpets, etc., what will they take away next, the chairs??? The receptionists are generally not very friendly but the nurse and doctor working there usually is kind. You must request the same doctor if multiple visits are needed for an issue, otherwise you will be explaining the symptoms over again and again. Seven years ago it was a good doctor's office....unfortunately, not so much today. We are looking into a family practice..... Pros: Two offices -- Valley & Liberty Lake Cons: Ironically a terrible kid's environment more
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