As soon as the trailers started something was wrong with the sound. The score sounded whiny, like someone was slowing down a tape player, and the dialogue was off.
Once the movie started the dialogue was on, but whenever the score came up it was messed up. Then about 1/3 of the way thru a speaker went out and started emitting a crackling sound every time sound came through it. Overall the worst sound I've ever heard at a theater.
Also our waiter wasn't the best, he messed up our drink order and forgot a side we requested. Also the menu says that the waiter will come with 30 min left to give you your bill. But 30min into the movie our waiter brought us ours and asked if we needed anything else. I said we were good for now, but might want dessert and he said he had to close us up now because he needed to go to another theater.
Well Santikos, you cost yourself some money with that, we were going to get dessert, but you didn't give us time. Maybe you should hire more waiters.
Overall very disappointing. I've been to several dinner & a movie places over the last year or so all around Texas and only one does it right, The Original Alamo Drafthouse in Austin. Their three locations are the only ones were it's all done right. Even the drafthouse in S.A. isn't as good as those three, but it's better than Santikos.
But I'll end on a positive note, the Santikos theater had regular movie seats, unlike the place I went in Arlington which had rolling desk chairs. It's hard to watch a movie when your chair has wheels and the floor isn't even. So Santikos, at least you have that going for you. Also the manager was very friendly and helpful when I complained about the sound, giving us vouchers to go to another santikos theater. It definitely won't be this one.
Pros: The Manager was nice when I complained
Cons: Sound, Sound, SOUND! Bad Waiter.
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