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Appalling customer service for average food - Review by citysearch c | Coco500

Coco500

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Appalling customer service for average food 7/1/2009

When you spend $350 for 3 people you deserve far better food and a lot more respect than this. The food is cliched and mediocre. We paid the bill and, as we were about to leave, I happened to glance at the check and noticed a string of drinks tagged on to the tune of $100. We were not amused and I let the manager know. She actually became defensive and argued with me saying she ""would have caught it."" ""When"", I wondered. After we paid and left? She was unapologetic. I emailed the general manager a few days later and he was equally curt and unapologetic. I didn't want any freebies. I only wanted a sincere apology. I still have not gotten it. I guess in these tough times some restaurants can survive by treating their customers poorly. But I will not allow it to happen a second time! more
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