I went to G&S to have a custom hood built for my glass ventilation system. The first time I stopped in, they said the only person who could help me was the shop guy and he wasn't in. I asked when he would be in and apparently he doesn't have a schedule. He just comes and goes whenever and no one knows when he'll be in. He can't be reached by phone either. I stopped in 4 days later to inquire again. Same thing. No one had seen him all week. The people in the office weren't helpful and seemed completely unknowledgable about ventilation standards. I guess my job wasn't big enough for them. I ended up calling Evergreen State Heat & AC and someone came out right away and built me a hood for a very reasonable price. I would never use G&S after that experience.
Cons: no one seems to know anything
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