I also used to love Ziggy's -- I lived near here a few years ago and came all the time. I went this week for the first time since 2007 and was sorely disappointed. The food was still pretty good (although I missed the free chips!), but the addition of wait staff has actually caused a decline in service. I've never felt so rushed, and like I was such a bother to a wait staff. Plus, one of the nice things about Ziggy's was that it was healthier food at a decent price -- with the addition of an expected tip, it's not such a hot deal.
Ziggy's, I used to love you! Please change back to the lovely place you used to be...
Pros: Healthy food, good portions
Cons: Bad service
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