I am 51 years old relocating from no jersey to brielle. I work out 3-5 times a week. In my search for a sports club I visited the Atlantic Club( very nice and friendly staff) and was familiar with gold's. I thought I would try Brielle sports club before signing up for a year at another club. There was a coupon on the net for a free day pass but I could not print it. I went to the club dressed for a workout and prepared to join if I liked the equipment and the spinning class schedule. I was greeted by a young girl who I explained about the coupon and that I was there to inquire about joining. She brought over a woman from the desk , Denise, who did not ask my anything about my intentions or interest in joining . She looked at me and with a really bad attitude asked if my drivers license was from the area. I told her no and started to explain I am interested in joining etc... she sat there shaking her head no. I tried to tell her that I wanted to see the club but she shook her head and had no interest in taking the conversation further. Did not ask me if I wanted a tour, did not show me the packages, did not ask me what my interests were just sat there with a big NO on her face. I was so annoyed I told her I would never join as I left. I sat in my car thought about it and decided to call back to see if I could start again. I asked for the manager and got the same woman, Denise, on the phone. As I started to tell her how unprofessionally she treated me and how bad her attitude was she started yelling at me. She would not let me speak and just kept saying I had an attitude and was blaming her for my bad day. Well my day was great before I met her!! I dont blog or write reviews but I have to do this for all those unfortunate people who unknowingly will encounter the wrath of Denise if they plan on joining, as I did. I went down the street to Gold's was greeted by a lovely young lady who appreciated my business and was working out within the hour. I did hear that other people who are now Gold members had similar experiences with this person and did exactly what I did , left to join Gold's.
I know I would not want to be a member of a club where the management, Denise told me she was half owner with her brother, have such a bad attitude. I can only imagine if there was any kind of an issue she would go nuts!!!!
Pros: location for me
Cons: Nasty woman at front desk who claimed to be owner
more