This shop is to be recommended to all Land Rover owners in the area! Francis Watson, along with his son Terry are to be recommended for their willingness to go out of their way to help out stranded customers!
On our last visit, we requested a brake job to be done. When they were finished and testing the vehicle, the mechanics heard another sound coming from the car. On close inspection they found that our front drive-line was close to breaking! They recommended we not drive the vehicle any further. However, we live 70 miles away, and it was 5pm, and the shop did not have a driveline on hand.
This is when Francis and Terry shined. Instead of turning us away and leaving us stranded, they ordered the recently installed, new, front drive-line off of the shop's project vehicle to be removed and installed on our vehicle so we could return home that evening.
This customer service goes above and beyond. Thank you for your professionalism! I will recommend you to everyone I know!
Pros: Excellent Customer Service
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