Although the actual mechanics are likely very skilled, the staff which assits you speak kindly on the phone but will take immediate offense if at any point you disagree with them. You will speak with one man whose sole purpose is to run the front desk, likely not having the same certfication as the mechanics, and is there only to sell you more services. Expect to hear Lines such as ""not our problem"" and "" I'm sorry you feel that way."" basically avoiding any personal responsibility for the lack of customer service. The repairs are fine, but at dealership prices why should I bring my car back to a shop which chooses to speak to me in a condescend manner and refuses to take any personal responsibility and rather place
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