Some of the best shoes ever, unfortunately the sales help is horrible, gruff and snooty. Backorder shoes for those shown in their cataloge take up to 2 years. You can pay a hefty special order fee to have them in about 4 months, maybe. We were told on several occations that the shoes may arrive in about 4 months. This went on for 16 months. When we inquired about waving a special order fee after 13 months to ensure a delivery in another 4 months they told us ""no, & too bad, we have enogh business""; not a great attitude in reatil these days.
Pros: great shoes
Cons: lack of customer service, poor attitude
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