I went to Fratello's for lunch with a friend today after seeing their advertisement for a $7.99 lunch buffet. We were on our way to another restaurant in Brier Creek and should've gone there. Upon entering the restaurant, we were seated at told to go to the buffet when we were ready. The food was sparse and the chafing dishes had metal spoons which were hot from the dish. So, I burned my hand trying to get the first spoon. The salad dressing bottle was broken and there was only one dry looking slice of pizza on the buffet. The server never came to refill our drinks and we had to ask another server who brought the wrong thing. The owner of the restaurant rudely sang loudly while patrons were trying to eat and have conversations. He went to every table and greeted all the patrons, with the exception of me and my friend. Our server only came back to give us the check and to take our payment. The food was not replenished until the owner yelled ""fresh pizza"" when he brought out more. As we exited (happy to leave and vowing never to return), the owner sat next to the door and still did not say a word to us. I would not recommend this place to anyone. Use your $8 at many of the other good places to eat in Brier Creek. Fratello's was a waste of our Fra-time!!!!
Pros: Price for buffet, location
Cons: Service, owner, buffet
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