We used this company to move to California in June 2008. The experience was horrible from the beginning to the end:
* crew in Boston came in with insufficient packing material, late in the afternoon. They had no interest whatsoever in packing things right, but only to get out of my place in a hurry. They ended up forgetting stuff and damaging things.
* crew in San Francisco was even worse - actually I don't even think they were BQM employees to begin with. They came in late, missed appointments, mounted stuff incorrectly and damaged my property. When I say what they were doing and tried to stop them cause more damage they threatened me to leave without completing the job!
* although insured after more than one year from submitting my claim BQM denied the reimbursement for the damages their crew caused asserting that their driver said they did not cause any damage.
Folks, STAY AWAY from these guys. They will come in, low ball the estimate to win the job, then come after you with additional fees later and send a bunch of unqualified workers with no supervision to do the job. I was stupid I feel into their trap - I hope I can save someone else from making the same mistake I did.
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