I went there recently for a haircut and left extremely disappointed. My hair is long, thick, and luckily pretty smooth. I was looking to have my bangs trimmed up (which are in a side swept style) and the layers in my hair freshened up. When I met the stylist, we discussed what I wanted and she made some suggestions. She said that she would like to take some of the weight out of my hair. I agreed thinking that she was going to layer it, but then she pulled out the razor and went through my whole head of hair with it; even the bangs. When I left my hair was frizzy and bushy and I was pretty unhappy. I held my tongue because sometimes it is a matter of restyling it. I washed and blow-dried it at home. I then had to take a flat iron to it just to have lay decently. After all that I was still unhappy so I called the next day. I discussed my issue with the cut with a different stylist that suggested I come in and she could possibly make suggestions or help fix it. I went back and all she proceeded to tell me was that I should just let it grow out and it just sounded like I was unhappy with the razor cut (You're damn right I am!). Also that for her to fix it she would have to charge me. I had very low maintenance hair before this cut. Now I have to use a bunch of product and styling equipment just to be presentable. By the way, the owner was well aware that I was unhappy and never once came to apologize or offer to fix it free of charge. I am now probably going to have to hack off most of the length to be able to manage my hair day to day. I would not go here unless you have a specific stylist recommendation.
more