As a result of their lazy serviceperson not replacing a water line and just cutting and splicing it together, my cork floor was ruined by water damage. Carlos the Manager is worthless, passive aggressive and will come up with more reasons why they are not responsible for the damage they did. He told me to take the manufacturer of the splicer they used to court. If you have insurance and they want to send someone from Active Appliance DO NOT LET THEM!!! DO NOT USE THEM!!!
Cons: BAD SERVICE BAD PEOPLE
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