We contracted with Rob Coulter, accepting his reccomendations to make our basement dry. The work was left unfinished, an outside drainage pipe (a severe hazard) left uncovered, a window well collects standing water, and there is **still** water in our basement!
Coulter came out after much pressure, said he'd fix it and disappeared again! AlwaysDry has a written guarantee, but it's worthless if you can't get this guy to honor it.
Mr. Coulter operates from several addresses (P O Boxes, mostly) and 17 or so cell phones all of which are answered by machines.
I would definitely NOT recommend this contractor.
Pros: smooth salesman
Cons: Work is left unfinished and Rob Coulter ignores calls
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