I recently had a girly-afternoon-spa-day, having a facial and massage with my friend who also had a massage plus a few other services. The appearance of the spa is quite nice, and I especially liked the indoor mineral pool and steam room. The best part was the quality of procedures I received. That said, I was disappointed by the time length of the treatments. As previously posted, it seems they cut you short. There are no clocks to be found in the treatment rooms (I wish there were), however I get massages all the time and I can tell the different between 45 mins and 50 mins. My other complaint is that it was my first time to Fiori (which I told the receptionist upon checking in), but they gave me no guidance as to where I needed to go for my massage. I therefore changed and waited in the locker room for my therapist, only to have the receptionist come in after awhile and tell me that I was supposed to be watiing upstairs for my treatment, which meant I was late getting started. Maybe that is why my treatment seemed short, but how was I to know where to go???
I will most likely go back to Fiori and request the same therapists, and keep my fingers crossed that the front desk staff will be more helpful. And I'm bringing a watch next time to make sure I get my money's worth!
Pros: beautiful atmosphere, great therapists
Cons: negligent staff
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