My most recent experience with this spa was horrible. I had scheduled and appointment for a massage and confirmed it the day before. When I arrived at the spa for my serivce they told me my appointment had been cancelled (by my husband and I'm not married). I explained that I didn't cancel my appointment but they said they were all booked and that I would have to reschedule my appointment. I had left work early for my appointment and I didn't appreicate them dismissing me like that. They never apologized for the error or offered me anything for the mistake. I didn't return nor will I go back to this spa.
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