Let's just say.... I am done going to this salon/spa!! I have on more than one occasion showed up for my "confirmed" appointment to find out I was: 1) double booked the service, 2) my appointment was canceled or deleted from the system, or 3) my appointment was not the service I had booked. Ugh!!
To top it off --- the ladies working the phones and front desk never have apologize or show any concern for the error or inconvenience. It is too bad. If I owned the salon I would be concerned.
So, if you make an appointment, be sure to confirm it after they have....
Pros: Location
Cons: Front Desk Service
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