Do not be tempted to trust your relocation to this firm. I have made numerous moves over the years ( local and cross country) utilizing multiple moving and storage companies, and this company ranks lower than poor on my list! The provided quote may appear budget friendly, but that is where any customer service ends. The actual movers are inexperienced and unqualified, which in my case, resulted in unnecessary damages to the structure of my home as well as my belongings. ( Keep in mind that I am a veteran of myriad moves and I am well aware that scraped walls and scratched and dinged furniture are common, unavoidable side effects of moves; I am NOT referring to this type of problem). Contact with Don Farr Moving & Storage during the rapidly deteriorating situation on the day of my move, in addition to subsequent requests for dialogue have been met with outright rudeness and condescension, if not completely ignored. It has been 1 year since my transfer and no review of my submitted claim has been realized. Again, may I sincerely offer my humble opinion that this firm should not be doing business with the public or be allowed anywhere near customers who expect household belongings and home be respected.
Pros: NONE
Cons: Unqualified & inexperienced & poor customer service
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