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Terrible service & food - Review by citysearch c | Chelsea Brewing

Chelsea Brewing

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Terrible service & food 6/7/2009

Let's start with the good: I planned a surprise birthday party here for a large group of people. The event staff (Colleen) was extremely helpful in setting up the private brewery tour and dinner reservations. The brewery tour was the best part of the evening. The tour guide was very knowledgeable and laid-back, perfect for our group of friends. The next four hours were terrible. I had to track down our waiter for menus, then to place drink orders and then to order food. When we asked him about the beers, the waiter had absolutely no clue how they tasted. This was only made worse when he finally delivered the pitchers and had no idea which beer was in which container. The food finally arrived, with only a few mix-ups of who ordered what. It was not worth the wait and definitely not worth the price; my $13 medium hamburger arrived burnt, cold and dry. Everyone was equally disappointed in the food. We didn't see our waiter again until 2.5 hours later when we tracked him down (in a now empty restaurant) for the check. Save yourself the aggravation and money - go somewhere else. Pros: Brewery tour, outdoor seating Cons: Service, food, management more
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