Spoke with Mike, manager, on the phone concerning Ziebarting (undercoating) my new truck. Apparently, he thought I was being rather vague and launched into an explanation of how Ziebart refers to so many things other than undercoating that it was impossible to determine what I was referring to. Since I was properly chastised, I explained that I have only been using Ziebart as a rustproofing since 1976, and at that time that was how one referred to the process. Many changes since then apparently. Despite a bad gut feeling, I made the appointment and drove on out there early. When Mike arrived about 5 minutes later and found me waiting between service bays he did not so much as acknowledge my presence until I coaxed some sort of grunt out of him by saying hi. He went in a closed the door. Soon after that a small crew of sullen employees drifted in. The door stayed closed. I finished my coffee and left without any further contact with any of them. Sometimes you just get that funny feeling
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