Roto Rooter in Levittown, Pa. acknowledged that they over- charged my 91 year old mother, yet they still have not sent the refund. They changed my mother to $579 to replace the inner part of the toilet ($25 at Home Depot). They acknowledged that they did indeed overcharge her and would send her a $320 refund. That was in March and to day June 23, 2009, they still have not send her the check!
more