The owner told me I would be getting one thing, then installed another, resulting in enormous amounts of water intended for lawn and trees to go onto driveway and street. A follow up call resulted in being told I wouldn't have been happy with the heads that were promised as they break all the time. They attempted to adjust existing heads to focus on lawn only, but it wasn't possible. Even neighbors complain about our wasting water!
Next: Terrible annual service. Like pulling teeth to try and get winterization and spring start up service. No shows, repeat phone calls, wasted time. I repeatedly begged them to help their own business's revenue stream by automatically setting up appointments with their customer base. At $150.00 per service, why wouldn't they? Last fall they never came at all, now my entire sprinkeling system is cracked and broken, needing major repairs by, NOT Nicolsons, but Fliers, who stand by their work, which includes many repairs of Nicolsons customers.
Pros: Friendly sales pitch
Cons: everything else
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