Do not pay attention to the high marks many have given Precision. Perhaps they were fortunate and their experience was better than mine or perhaps they are made by the store. At any rate, I did look at the reviews when searching for a local camera retailer and feel that they are misleading. After spending nearly $6,000 on a new HD camera and all the extras, I get home to find out all my products had been opened and some were even missing items. I paid $200 for the camera bag and all I got was the shell. No documentation, no strap, nothing. Not to mention that this was a corporate purchase. I called from my business which is almost an hour away to ask what they needed from me to purchase it. I faxed them all the paperwork as it was being purchased with a co-workers company credit card. When I arrived, almost an hour later, the owner told me as I was trying to check out that he needed the corporate card. I then travel almost 2 hours back and forth to make the purchase. Even after all this, I call the owner one more time to ask about the missing items from my order and all he said in a rude tone was…“We’ll see if we have that in stock, if not, you can just get something out of one of our other bags.” So, paying $200 for a bag does not constitute receiving a complete product and spending almost $6,000 does not constitute friendliness, respect, and quality. So, if you don’t have tons of money to spend here, don’t expect to get any kind of service.
Another thing that I found very unprofessional was during checkout. The owner (who rung up the sale) touted how he had already made a 10k and an 8k sell before me. I’m sorry, but this type of information should never be shared with potential customers. It only makes the company look bad and makes the customer feel as though they are not important enough and/or aren’t spending enough money. I do not suggest getting any product from this company. I will NOT be back and there is little at this point they can do to rectify this situation. Simply put, their service and quality are F- at best.
Pros: Local business
Cons: Poor service; Unorganized; Rude
more