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BAD Customer Service - Review by citysearch c | Big Sugar Bake Shop

Big Sugar Bake Shop

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BAD Customer Service 6/4/2009

Went in there to buy a cake or some cupcakes for a party and they acted as though I was asking if I could borrow the owners mercedes. ""Um, you need to order in advanced"" or ""I don't know"" or ""I don't know"" . How about can I just buy whats there then? ""Um what?"" As I am going through all of this the owner was drinking a glass of wine with her friends or customers and completely ignoring the problem at the counter! will NEVER go back! Pros: you can buy and eat and overpriced cupcake Cons: staff staff staff! more
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