I've gotten manicures in many other places and this is the first place I have ever returned to. The staff is well-trained, efficient, pleasant. If you want to carry on a conversation while you are being worked on, the staff is very friendly - if you want a private, relaxing experience (alone time) then the staff will accomodate. They take their cue from the customer, which I think is excellent training! My mani always lasts at least a week with no chipping, my pedi lasts many weeks. Because they are so good, they are very busy, but have always accomodated me in a very timely manner regardless of whether I just stop in and ask what time I can be seen or whether I call in advance and schedule a time. I feel very strongly that the cooperative and pleasant attitude one walks in with is the attitude that will be returned to you at Polished. I am now a regular bi-weekly customer if I have the time, monthly if I get too busy.
Pros: Clean, friendly, knowledgeable
Cons: Would prefer chairs to bench
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