the company told me they were coming to move my apartment between 12-2pm. they didn't show up until 4ish and never called to let us know that they were going to be late. they miss estimated the time needed to move another apartment and they miss estimated the time required to move my apartment even though i told them repeated that it was on the third floor but they never took that into consideration.
after they moved us, i asked to talk to the manager. i politely explained the situation to Eli and asked if they could do anything. he pretended that he was a lowly worker at the company and couldn't make the decision when in fact he was the president of the company. he never apologized to me for being late and yelled at his movers through the phone. and i could hear him telling his movers not to put me on the phone. he was extremely rude and unprofessional over the phone. he treated his employees like slaves and his customers even worse.
Pros: movers worked extremely hard
Cons: management is sleezy and non-responsive to customers
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