I was always a fan of Kittchai...great service, great people. great food....and then fast forward to tonight. I am moving to Chicago in 2 weeks and I chose Kittichai as the restaurant of choice for one of my farewell dinners. Well I arrived tonight anxiously awaiting the delicious food, when I made the mistake of going to the restroom before I even looked at the menu. Turns out the first toilet I went in was gross, so i had to go into the other stall and as I opened the door I stepped into a little surprise. YEP...there was human poo on the floor which I stepped right in. I was not aware that I would have had to watch my step upon entering stall #2. I was totally grossed out and had to wash my Gucci heals in the sink. So I head back to the table to tell my friends and the waiter and then I headed to the front of the restaurant to tell the waitress. They quickly closed and cleaned the bathroom. I ended up staying to eat only to not even be given a complementary meal. Not that I expected it, but after stepping in human poo in the bathroom I would have expected to be treated like a queen for an evening. Upon leaving, I confronted the hostess who stated they can not control what customers do in their restroom....however they can control how they treat their paying guests who unexpectedly step in human poo in their restroom. I not only thought this was in poor taste, but I will NEVER STEP FOOT(no pun intended) into their establishment again and I would hope everyone who reads this never does either!!!!!
Pros: good food
Cons: dirty bathrooms and poor service
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