I called the IRS to find out the status of a specific form. Found out that the form was never filed. When contacting Van Zandt nobody knew anything. I spoke to a person who said they will amend my tax, send the form for me to sign. Waited 2 weeks for the letter didnt recieve anything. Call back they dont know anything and tell me they call me back and never did. They are poor in customer service. I know mistakes happen but follow up on your work and dont LIE!!!! to people. Hopefully my issue will get resolved sometime this year. H&R BLOCK next year
Pros: They have good Pens
Cons: Still waiting for the phone to ring. Not profesional.
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