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Best customer service experience in a very long time!! - Review by citysearch c | Fiori Spa

Fiori Spa

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Best customer service experience in a very long time!! 6/4/2009

Well I am a currently a deployed military member and i was looking to do something really special for my wife on her birthday. The only thing is my only form of contact is email so i knew i wouldn't be able to do anything really special like i would have wanted. But when i contacted the spa director. She turned everything around for me, she personally helped me plan every detail of her visit to my liking. She helped me ensure that the thought and effort i was putting in would reflect when the day came. And since this occasion was her birthday i really wanted to get her a cake, just something small and simple. So when i mentioned it to her she immediately contacted there caterer and within minutes i had a responce. i was told they would be providing there most amazing chocholate cake, with HAPPY BIRTHDAY written over it. I was so happy because what seemed to be an almost impossible task, was made so easy with there help and there willingness to go above and beyond. She ensured everything went perfect and that the experience would be truly one of a kind. Now although my wife hasn't experieced the service yet, i think it's safe to say she will most definately not be dissappointed. more
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