I wanted a ballpark estimate for a simple plumbing job, but they wouldn't tell me anything without scheduling a trip to my house. Only after capturing all of my personal info was I able to describe my needs. They didn't even tell me there would be a fee for an estimate until I specifically asked. I don't want to pay $80 only to discover a simple plumbing job will cost me $400-500. Others will at least give me a range. They probably won't even realize they just lost potential business.
Pros: Spoke with a real person
Cons: No free estimates, wasted my time
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