I live near this place and have tried it out when it was busy and when it was slow, and the service is always poor. The food is great (I love the gnudi) but for the price, I expect at least informative waiters.  They have this whole appetizer bar in the middle of the place, and if I had not read other reviews, or did not see it, I would never know it existed.  The four times I had been there, not one waiter mentioned it.  But it is a great date spot, just cross your fingers you get a good waiter.
Pros:  usually good food
Cons:  service
                        
more