I had a terrible experience with another pet crematory service, Heavenly Days, which essentially "stole" my poor cat's body from the animal shelter where he was temporarily being held. The manager at Heavenly Days was so rude, I was nearly out of my mind with grief and anger. I made my decision to go to Sunset after reading all the great reviews. And they were all true. As soon as I brought my cat in the door, the receptionist went into the back and rolled out a large stainless steel cart covered with fresh white linen. I laid my cat on the linen, and the woman told me to take all time I needed. Once I said my goodbyes, she discreetly had me fill out some paperwork and told me I could return to pick up the ashes when I was ready. The front room is quiet and soothing, arranged like a comfortable library with floor to ceiling bookshelves. As hard as it was to lose my pet and to deal with the terrible people at Heavenly Days, Sunset warmed my heart with their sincerity and caring. I am ve
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