Let me say first off, my dog never stayed there but i did come in and look around. Upstairs it looks like small dogs and some large ones not are never given attention to. There was no one in the room supervising or playing and giving attention to these poor dogs. I heard they use bleach and water to clean, which is harmful to the dogs. Downstairs it is a larger area but again no one was in the playroom with the dogs. The floors upstairs look gross with wood chipping and dogs are always whining cause they are bored and no one gives them attention. I would never take my dog anywhere where i knew there was not someone in there 24/7.
more