This company sent movers that refused to load most of our heavy stuff! The reason you hire a professional mover duh! We ended up moving the washer and dryer as well as many other things. We paid Neighbors Moving almost $1,000.00 for a move we had to complete ourselves.
I faxed a complaint to Neighbors Moving and Storage along with tariff 15-C (DO NOT ever hire a mover without reading this first you can find tariff 15-c on The WUTC site and searching for Tariff 15-c ) telling them I would be filing a complaint with the Washington State Utilities and Transportation Commission if this issue is not resolved soon. That afternoon I received a phone call agreeing to resolve this issue if I agreed to NOT file any complaints. They wanted to negotiate the amount of the settlement but I had a number I felt was fair and stuck to it.
I did receive a settlement check within 7 days of signing a document that stated I would not hold them responsible for any further financial liability in this incident.
BE WARNED KNOW YOUR RIGHTS IF YOU USE THESE GUYS OR ANY OTHER MOVER!
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