If I could I would rate our experience at True Thai as zero stars.
I am a 64-year-old retired professional man and do not consider myself a demanding or complaining person, but I almost find myself smiling as I recall the entrepreneurial clumsiness displayed to us yesterday when we tried to have lunch at True Thai. We spoke to a woman at the counter who told us it would be a few minutes. I replied that is fine and stepped back from the counter to wait. Several other parties came in and were seated so I asked politely why this was happening. A bearded gentleman, a staff or probably an owner of the place, was nearby and interjected himself into the exchange. He had overheard our inquiry and addressed us as if we were bad employees, harshly and condescendingly telling us that if we weren't standing exactly by the ""wait until you are seated"" sign we would be considered take-out customers. This apparently is necessary despite our prior conversation with the hostess, who did not instruct us exactly how to wait. No indications of that ""system"" are posted to my recollection. His manner reminded me of a supply sergeant rather than a host.
Because of this attitude we told him we were leaving and he shrugged. We left and went to Tum Rup Thai where the food is reliably good and the staff are always pleasant. The availability of so many well-run, good, and friendly restaurants in the neighborhood and city, neither I nor anyone I know will feel it necessary to try this restaurant again. No meal is worth the responsibility of absorbing this man's unhappiness.
Pros: see below
Cons: service and attitude
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